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RemoteHams SDR setup keeps dropping connection mid-QSO, anyone else deal with this?

so ive been running a remote station for about 8 months now, got an IC-7300 at the home QTH with a remotehams RRC-1258 and a pretty solid fiber connection on that end, like 200 meg symmetrical. my end when im operating remotely is usually just whatever hotel wifi or home cable, and for the most part it works ok but ive been getting these dropouts that last maybe 3-4 seconds and then it reconnects, sometimes mid-sentence which is obviously brutal in a pile-up.

the weird thing is the audio comes back fine and the rig control picks back up but the SDR portion through the remotehams software sometimes just freezes the waterfall completely and i have to close the SDR window and reopen it, doesnt drop the actual rig connection just the panadapter display. running the SDR as a separate stream alongside the main audio/rig control link.

been messing with the jitter buffer settings and i lowered the audio quality a bit thinking maybe it was bandwidth but that didnt seem to help at all. anyone have a similar setup or know if theres a specific buffer setting in the remotehams client that handles the SDR stream differently than the audio? or is this just a fact of life with internet linked remote ops and im expecting too much from it

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yeah this is a pretty common headache with the RRC setup when you're trying to run the SDR stream on top of everything else. the problem is the remotehams client treats the panadapter data as lower priority than audio and CAT control, so when theres any network hiccup it gets dropped first and the software doesnt always recover cleanly without a restart of that window. its not really a buffer setting issue per se, more just how the thing is architected.

what helped me was actually putting the SDR on a completely separate network path using a second internet link at the remote end, just a cheap cable connection dedicated to the SDR stream. ran the rig audio and control over the main link and the RTL-SDR or whatever dongle youre using over the second one. annoying extra cost but the dropouts basically stopped. also worth checking if your hotel wifi is doing anything aggressive with UDP packets, a lot of hotel networks throttle or drop UDP which is what most of that streaming runs on. you can test by trying the same setup on your phone hotspot and see if the behavior changes.

dont quote me on this but i think there was a firmware update for the RRC-1258 a while back that addressed some stability stuff with the SDR integration. might be worth checking what version youre on. i ran into something vaguely similar and updated and it seemed better, though honestly i changed a couple things at the same time so i cant say for sure which one fixed it.

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